If you have a question, Condotels has the answer.
Here's a list of commonly asked questions you might have (along with answers from Condotels experts) when planning your Condotels vacation. If you can't find your question here, more help is as easy a clicking the Live Chat link below.
Frequently Asked Questions
Where is the Check-in Center?
Condotels check-in center is located just south of Myrtle Beach in Garden City, on the Garden City Connector (very easy to get to). Our condos are all located in the South end of the Grand Strand in Garden City, Surfside Beach and Murrells Inlet.
Click Here for a Map to the Check-in Center. You can also enter our address into your GPS device: 600 Garden City Connector Garden City Beach, SC 29576.
What exactly is Condotels?
Condotels is a condominium rental management company. We manage condos for absentee owners whose units would otherwise be sitting idle. We offer condos for the price of a hotel room. Why not enjoy the comforts of home like a washer and dryer, full kitchen, and spacious accomodations rather than paying the same price to vacation in a boxy hotel room? Whether you are a prospective guest or a condo owner who would like to hear about our program, we want to hear from you.
What's included in a Condotels vacation?
Unlike other condo rental companies, Condotels includes all linens except beach and pool towels so bring an extra swimsuit instead of packing your own sheets! We also provide - at no extra charge - expert customer service agents to help you book golf packages, choose restaurants and decide on other area attractions. These people live in Myrtle Beach and know all there is to know. Just ask.
Motorcycles and their trailers?
Welcome motorcyclists! Condotels offers FREE trailer and motorcycle parking for all our guests. Please call or email us to discuss your specific needs.
Key Club: How and Where to use it?
Condotels guests get discounts all over town. Just show your Condotels key-fob to enjoy discounts and even some freebies! View a complete list of discount privileges
here.
Family Friendly?
All of our condos are family friendly. Make sure to call ahead if you have specific needs, we'll do our best to meet them. The Beach’s hot spot, the Grand Strand, offers a family atmosphere with things to do for everyone. No one is ever bored at Myrtle Beach. For a detailed list of children’s activities
click here.
Checklist: What should I bring?
Condotels provides all linens. If you’d like a beach towel you’ll need to bring one from home or visit one of the beach stores for a souvenir. Our kitchens come fully equipped with pots and pans so you can cook if you’re in the mood. Soap and dishwashing detergent are also provided. Want to take a look at the travel checklist we’ve created for your convenience?
Click here.
Linens?
Condotels provides all bed, bath and kitchen linens at no additional fee. Beach and pool towels are not provided.
Housekeeping?
Guest will be responsible for paying a one-time departure clean fee with each stay. Departure cleans vary in price relative to the unit size. Additional housekeeping services including daily maid service and mid-week cleans are available for purchase. Inform your reservation agent if you would like additional housekeeping services.
Golf Packages?
Condotels has been booking golf packages for groups and individuals more than 25 years. Nobody does it better. We’ve got full-time people gathering inside information every day. We’re always the first to know. And when the deal is great, we buy them all up, just to make sure we can put you exactly where you want to be at a great price. We’ve got a package perfectly suited to you and your playing abilities. And no one can touch our prices.
Fun to do?
Myrtle Beach offers more than just great golfing:
Night clubs for dancing, shops for shopping, water parks for splashing, miniature golf courses for putting, go carts for surging adrenaline, and a children’s museum for high-touch learning. And of course we’ve got movie theatres and an IMAX Theatre. Who doesn’t? You’ll find some of the rides from our historic Pavilion fully restored at Broadway at the Beach. Food? We’ve got more 1900 full service restaurants! (Ask and we’ll tell you the best ones.) We’re even the home of the Pelicans Minor League Baseball team!
Kids when it rains?
If bad weather comes, there’s still lots of fun to be had. Take the kids to the IMAX theatre or the Childrens’ Museum. There’s a great soft-play area for kids ages 1- 8 at the Inlet Square Mall in Murrells Inlet. Ripley’s Aquarium is another magical memory that’s waiting for you. For more suggestions, look at things to do with kids.
Baby stuff?
Baby's Away is a wonderful local company that rents accessories for children and beach equipment for parents. Cribs, Strollers, Portable cribs, car seats, high chairs, toys, swings, excer-saucers and beach equipment. Call ahead to ensure availability: (866)-411-5895, (843)-237-5257.
Is there a grocery delivery service?
Condotels has partnered with Sweet Pea Grocery Delivery Service to help make your vacation experience more enjoyable. If you would like groceries delivered to your condo prior to your arrival please go to
www.sweetpeagroceries.com to place an order. They will take care of the rest and make sure your refrigerator is stocked for your arrival.
Beach Renourishment?
The beach renourishment for Garden City and Surfside Beach was completed early this year in anticipation for the 2008 tourist season. So, "your" beaches are already done! The 7.7 miles of beach received 750,000 cubic yards of sand to build the beach back up. Unfortunately North Myrtle Beach and Myrtle Beach will be undergoing beach renourishments during the popular summer season this year. North Myrtle Beach is scheduled for renourishment July through August while Myrtle Beach is scheduled August through October. So, our condo's are the places to be this time of year.
What is the minimum rental age?
The minimum rental age at Condotels is 25 years old. At least one person in the party must be 25 years old and be responsible for younger travelers. Parents may not book condos and send their underage children in their place. ID's will be required at check-in.
Are pets allowed?
Sorry no pets are allowed in any of our condominiums. A $250.00 cleaning fee will be charged if a pet is found to have been in one of our units. Exceptions will only be made for registered service animals. If you require a service animal you must notify us in advance. Ask our staff about great kennels in the area if you'd like to play with your furry pals during the day and give them the royal treatment while you enjoy your unit.
Is Smoking Allowed?
For the comfort of future guests, and at the request of our condo owners, all of our condominiums are designated smoke-free. In some units equipped with balconies, smoking is permitted outside only. An additional cleaning fee of $250.00 will be charged if a unit is smoked in.
